Cancellation & Refund Policy

Effective date: 1 January 2025 · tintpath.com LLC

1. Scope

This policy applies to all rental bookings made via tintpath.com, operated by tintpath.com LLC (EDRPOU 79074449), Business Center Arena, 5 Baseina St, Kyiv, 01004, Ukraine. It is governed by the Law of Ukraine 'On Electronic Commerce' No. 675-VIII and the Law of Ukraine 'On Consumer Protection' No. 3153-IX.

2. Cancellation by the Renter

You may cancel free of charge up to 48 hours before the rental start time. Cancellations made less than 48 hours before the start time are charged 50% of the total rental fee. No-shows are charged the full rental fee. To cancel, email contact@tintpath.com or call +380 969 330 0640.

3. Refunds

Eligible refunds are issued to the original payment method within 14 calendar days of approval. Refunds exclude any non-refundable third-party fees. If we cancel your booking, you receive a full refund. Refunds are processed under the Law of Ukraine 'On Consumer Protection' No. 3153-IX.

4. Cancellation by the Provider

We may cancel a booking due to safety, legal, or operational reasons. In such cases, we offer a full refund or an equivalent replacement rental.

5. Dispute Resolution

If you have a complaint, contact us first at contact@tintpath.com. If unresolved, you may apply to the State Service of Ukraine for Food Safety and Consumer Protection under the Law of Ukraine 'On Consumer Protection' No. 3153-IX.

6. Legal Notice

Provider: tintpath.com LLC, EDRPOU 79074449, Business Center Arena, 5 Baseina St, Kyiv, 01004, Ukraine. Managing Director: Martin Costa. Contact: contact@tintpath.com, +380 969 330 0640. Advertising complies with the Law of Ukraine 'On Advertising' No. 270/96-ВР. Cookies and personal data are handled under the Law of Ukraine 'On Electronic Communications' No. 1089-IX and the Law of Ukraine 'On Personal Data Protection' No. 2297-VI.